ABOUT FREEDOM

We provide customers with apartment Internet services so we can make life happen!

We’re not your typical Internet Service Provider.

 

Freedom Internet uses fibre and radio networks to deliver connectivity to apartment buildings and pre-install Internet in buildings so commercial and residential customers can connect to fibre speed Internet on the day they move in.

 

No waiting, no connection fees, just fast, instant apartment Internet, easy!

 

Founded in 2010, we’ve grown rapidly across Australia and New Zealand, over 500 buildings and 35,000 apartments have access to Freedom Internet.

 

Our job is to connect people. When people are connected, relationships are established, and communities are formed. This gives people a sense of belonging and it improves the quality of their lives by providing them with control and freedom.

VALUES

Our values are for our customers, building managers and developers as much as they are for us.

 

They are our guide for how we deliver our apartment internet service, manage our relationships and live up to our promise.

PASSION

Fuel, catalyst, drive, fun, spontaneity, enterprise and ambition.

Working with energy and enthusiasm.
Motivating each other to do better.
Maintaining a positive state of mind.
Giving it all we have.

Loving what we do.
Feeling that anything is possible.
Recognising that ‘fun’ is cool.
Appreciating each other.

INNOVATION

Changing, transforming, improving anything and everything to stay ahead.

Seeing the big picture.
Focusing on the small things.
Adopting an enterprising attitude.
Empowering people to innovate.
Providing support to each other.
Showing individual initiative.
Learning from mistakes.
Demonstrating responsible risk taking.

ACCOUNTABILITY

Responsibility,independence, transparency, openness and honesty.

Doing what we say we’re going to do.
Learning from our mistakes.
Making it right.
Taking individual ownership.
Providing honest feedback to each other.
Move on quickly when we make mistakes.

UNITY

Act as one, inclusive culture, 
common purpose and shared vision. 

Recognising differences. Welcoming diversity.
Acknowledging and recognising each other.
Making decisions based on the best interests of the company.
Resolving differences through consultation.
It’s ok to disagree, but support decisions once they are made.
Looking for common ground.
Talking about solutions, not problems.
Having each other’s back.

INTEGRITY

Honesty, professionalism, truth, trust, just and fair

Every story has two sides.
Sorting issues promptly and fairly.
Respecting the needs of others.
Acting in our clients’ best interests.
Behaving consistently.
Sharing information.
Sticking to company protocols, e.g. timekeeping.
Integrity is not reserved for special occasions.

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