Our job is to connect people. When people are connected relationships are established and communities are formed. This gives people a sense of belonging and it improves the quality of their lives by providing them with control and freedom.

We’re the enabler that helps apartment dwellers lead satisfying lives. We’re the facilitator with the impeccable service that ensures building owner and managers have happy residents and peace of mind.

We provide apartment residents with internet services, so we can make life happen.



James Bayly


James has an extensive background in finance and business management. A career in large telecommunications companies culminated with his role as CFO of gen-i Australasia – a division of Telecom NZ.


Charlotte Norris


Charlotte leads Freedom’s marketing, sales and customer service team. Charlotte has a passion for customers and delivering exceptional service. She has seen the company grow from two employees and 50 buildings, to over 50 employees and 500 buildings

Steve McGinn


Having been in New Zealand for the past 12 years with Gen-i, TelstraClear/Vodafone, TechMahindra and IPFX, Steve brings a wealth of Telco, IT and Software product development, management, operations and sales experience to our team.


Mohanad Bassal


Mohannad comes to us with 15 years’ experience in the ICT industry, and brings with him a wealth of service delivery and project management knowledge.

Robina Bhola


Robina obtained her Bachelor of Commerce degree from Auckland University, majoring in accounting & finance. Robina has a unique combination of skills and experience from having worked for the Serious Fraud Office in London as a Financial Investigator to be an Insolvency Accountant in Sydney, and returning home to NZ worked as a Corporate Trustee and Financial Controller.


Our values are for our customers, building managers and developers as much as they are for us.


They are our guide for how we deliver our service, manage our relationships and live up to our promise.


Fuel, catalyst, drive, fun, spontaneity, enterprise and ambition.

Working with energy and enthusiasm.
Motivating each other to do better.
Maintaining a positive state of mind.
Giving it all we have.

Loving what we do.
Feeling that anything is possible.
Recognising that ‘fun’ is cool.
Appreciating each other.


Changing, transforming, improving anything and everything to stay ahead.

Seeing the big picture.
Focusing on the small things.
Adopting an enterprising attitude.
Empowering people to innovate.
Providing support to each other.
Showing individual initiative.
Learning from mistakes.
Demonstrating responsible risk taking.


Responsibility,independence, transparency, openness and honesty.

Doing what we say we’re going to do.
Learning from our mistakes.
Making it right.
Taking individual ownership.
Providing honest feedback to each other.
Move on quickly when we make mistakes.


Act as one, inclusive culture, 
common purpose and shared vision. 

Recognising differences. Welcoming diversity.
Acknowledging and recognising each other.
Making decisions based on the best interests of the company.
Resolving differences through consultation.
It’s ok to disagree, but support decisions once they are made.
Looking for common ground.
Talking about solutions, not problems.
Having each other’s back.


Honesty, professionalism, truth, trust, just and fair

Every story has two sides.
Sorting issues promptly and fairly.
Respecting the needs of others.
Acting in our clients’ best interests.
Behaving consistently.
Sharing information.
Sticking to company protocols, e.g. timekeeping.
Integrity is not reserved for special occasions.